CitationLogic Request a demo
Parking enforcement for public safety agencies

Built for small agencies. Powerful enough for the whole city.

CitationLogic is an electronic parking citation system for police departments and municipalities. Officers issue tickets in the field, plate owners are looked up automatically, and online payments for the public are coming soon. Your data is handled to the standard your agency is audited against.

Request a demo See the products
CJIS-aligned security Per-agency encryption keys Online payments coming soon Plate owner lookup
A printed CitationLogic parking ticket for a sample department: ticket PH-2026-000184, plate HRT4471, parked within 15 feet of a fire hydrant, $50 fine, with court date, payment instructions, a QR code and the late-fee warning.
A real CitationLogic ticket, made out to a sample department.
Video

One ticket, from the curb to the clerk.

A 60-second look at CitationLogic: the officer writes the ticket on a phone, prints it on the spot, and the clerk's office sees it right away.

Tap the video to turn on the sound, or open it full screen.

Screens

The real program, screen by screen.

These are the actual CitationLogic screens. Pick one to see it.

The New Citation screen with plate, state, vehicle and address filled in for a sample ticket.
Write a ticket. Plate, vehicle and location on one screen. GPS fills in the address, and the boot log is checked as soon as the plate is entered.

Shown with a sample department. Names, plates and amounts are made up.

Try it

Use the real program yourself.

Open a working copy of CitationLogic for a made-up department, Pine Hollow PD, with every screen filled with made-up tickets, plates, owners and payments. Sign in as any of these people and use it as they would. It runs inside your browser, so nothing you type leaves your device.

OfficerWrite a ticketOn a phone or a computer, with photos, a signature and the printout. SupervisorApprove and correctApprove overnight parking, and remove a ticket written in error. ChiefSee the whole departmentThe dashboard, reports, audit log, users, fines and settings. Village ClerkTake a paymentOne ticket or several, receipts, late fees and the financial report. Court ClerkRun court nightThe docket, pleas, verdicts, and what is owed afterwards.
Open the live demo Works on a phone or a computer. Starts fresh every day.
The program

Everything a parking ticket touches, in one system.

From the officer at the curb to the clerk closing out the day, CitationLogic replaces the ticket book, the data entry, and the stack of mailed checks.

In the field

Issue tickets in seconds

Officers enter the plate, pick the violation, and issue. Fines and violation codes come from your local ordinance, so nobody looks them up.

  • Your agency's violation list and fine schedule built in
  • Required fields checked before the ticket is issued
  • Notes and location recorded with every ticket
For the public

Online fine payments Coming soon

Drivers will pay by card or Cash App Pay from their phone. The payment will post to the ticket automatically, and the ticket will close.

  • No card numbers stored on agency systems
  • A small convenience fee paid by the driver, not the agency
  • Fewer checks to open, log, and deposit

Plate owner lookup

Registered owner information comes back from the DMV with the plate, ready for notices on unpaid tickets.

Search and history

Find any ticket by plate, number, date, or officer. Repeat offenders show up without a manual search.

Clerk reports

Daily payments, outstanding balances, and tickets by officer or location, ready for the board or the auditor.

Small to large

Simple enough for a village. Strong enough for a city.

A two-officer department and a full city parking operation run the same CitationLogic. Small agencies get a system they can run without IT staff. Larger operations get the reporting, oversight and court tools to keep up with every ticket.

For small agencies

Up and running without an IT department

2 officers writing tickets at once, room for 1 more
  • Runs on the computers, printers and phones you already have
  • No servers to buy, patch or back up
  • Set up with your own violation codes and fine schedule
  • Your agency keeps the full fine. Only violators who pay online pay a fee (online payments coming soon)
  • Support from the police officer who built it
Community plan from $2,400 a year Price your agency
For cities and large operations

Built for volume and oversight

Up to 25 officers writing tickets at once, and more by agreement
  • A login for every officer, clerk and court staff member
  • Unlimited tickets, with late fees and overdue letters for unpaid ones
  • Activity sheets and financial reports by officer, day, week, month or year
  • Court case management, from contest date to disposition
  • Role-based access and an audit log of every change
  • Spreadsheet downloads for the court, the board and the auditor
City plan from $18,288 a year Price your agency
Security

Built for the audit, not just the demo.

Plate lookups use DMV data that must be protected. The platform is designed around the controls in the FBI CJIS Security Policy, and each agency's data is kept separate from every other agency's.

  • Encryption
    FIPS-validated encryption, in transit and at restEvery agency gets its own encryption key. One agency's key cannot read another agency's records.
  • Access
    Individual logins with multi-factor sign-inNo shared accounts. Access is set by role and can be revoked the same day.
  • Audit
    Who looked at what, and whenEvery lookup, edit, and export is logged per user and available to your agency's administrator.
  • Hosting
    U.S. cloud infrastructureNo servers for your agency to buy, patch, or back up.
Deployment

From first call to first ticket.

Most departments don't have IT staff to spare. We do the setup and stay on the line after go-live.

  1. Walkthrough

    A demo using your agency's own violations and fine schedule.

  2. Agency setup

    Your account, encryption key, user logins, ordinance list, and payment settings.

  3. Officer training

    A short roll-call session. Most officers are writing tickets the same shift.

  4. Go live

    Direct support from the people who wrote the software.

Pricing

Transparent pricing. No guessing like the other companies.

You shouldn't have to sit through a sales call to find out what software costs. Enter your numbers below and see what your agency would pay for a year.

Your agency

The most officers who would be writing parking tickets at once, like on your busiest shift. This is the only number that sets your price.

Everyone gets their own login, including clerks and court staff. Logins are never charged.

Every plan has unlimited tickets, so this never changes your price. It just shows your cost per ticket.

Remote setup is free on every plan. If you want us there in person, there is a small one-time fee.

Moving your records from a previous system is priced per year of records. Starting fresh costs nothing extra.

Community plan
$2,400a year

$200 a month on an annual agreement

    Online payments are coming soon. Fees: $0 to your agency. The violator pays $4.95 per ticket (5% of the amount when a ticket is over $150) only when paying online through our payment vendor. Checks and money orders paid to the municipality are free.

    Hardware is not included. It's optional and a separate one-time purchase.

    Send me this price in writing

    Use the equipment you already have.

    CitationLogic works with your current in-car computers, ticket printers and cell phones. Put it on every computer and phone in your department. You only pay for how many officers write tickets at the same time, not how many devices it's on.

    Hardware is separate and optional. If you want new printers or other equipment, it's a one-time purchase, quoted on its own. We'll check that your current computers and printers work during the walkthrough.

    • In-car computers
    • Mobile ticket printers
    • Officers' cell phones
    • Clerk and court office computers
    Every plan, every price
    PlanOfficers writing tickets at onceMonthlyYearlySetup (one time)Bring in old records
    Community2 included. Add 1 more at $15 a month.$200$2,400Free remote. $150 in person.$100 per year of records
    Department4 included. Add 1 more at $15 a month.$324$3,888Free remote. $350 in person.$300 per year of records
    Professional6 included. Add up to 4 more at $15 a month each.$524$6,288Free remote. $650 in person.$500 per year of records
    Municipal11 included. Add up to 4 more at $15 a month each.$924$11,088Free remote. $900 in person.$700 per year of records
    City16 included. Add up to 9 more at $15 a month each.$1,524$18,288Free remote. $1,500 in person.$1,000 per year of records
    Enterprise26 or more, by agreement.From $2,524From $30,288QuotedQuoted
    • Unlimited tickets on every plan. No ticket limits and no per-ticket charges.
    • Every officer gets their own login. Admin and court access are included.
    • Annual agreement, paid monthly. The smallest plan is $2,400 a year.
    • Your agency never pays a payment fee. Only the violator pays a fee: $4.95 per ticket, or 5% of the amount when a ticket is over $150, and only when paying online through our payment vendor (coming soon). Your agency keeps the full fine. Checks, money orders and cash paid to the municipality are free.
    • Support: AI help first, and a real person Monday to Friday, 9 a.m. to 5 p.m. Eastern.
    • Priced separately, only if you need them: license plate reader connections, DMV services, mailing, custom integrations and large data moves.
    • One subscription per agency. Regional and multi-agency setups are quoted separately.
    • Setup is free when we do it remotely. If you want us on site, there is a small one-time in-person fee, from $150 on the Community plan. Setup covers getting your agency running, and the exact work is written into your agreement.
    • Moving from another system? Bringing in your old records is priced per year of records, from $100 a year on the Community plan. Starting fresh costs nothing extra.
    Contact

    See it with your own fine schedule.

    Tell us about your agency and we'll set up a demo. Chiefs, parking enforcement supervisors, village and city clerks are all welcome.

    Based inCentral New York